In recent years, Brisbane has become one of the major international business centres and attracted economic interests nationally and internationally. With an economy of $162 billion, the city has experienced massive growth.
The developments like Queens Wharf, an international runway and the expansion of industries by linking to the digital economy have captured a lot of attention. Hence, corporate travel in Brisbane is on the rise, and by choosing the right travel company, you too can execute your business trip seamlessly. Business travel management services may also include emergency assistance, reporting, and detailed account management, among others.
You must consider the following aspects when looking for a corporate travel management company.
Assess Your Objectives
The choice of the travel agency is determined by the business objectives you want to achieve. For example, you may want to reduce overall travel costs or ensure minimum trip disruption or implementation of better risk management policies. No matter what your objective is, you need to discuss it at length with the service provider.
If minimising travel expenses is your priority, find a company with expertise in formulating effective strategies for cost avoidance and cost management. If you are looking to minimise disruptions, choose one that offers real-time support, flexible booking options, 24×7 monitoring and easy-to-use reporting means. Similarly, to implement a better risk management policy and fulfil the duty of care plan, you should go for a travel agency with integrated T&E software that improves policy compliance and employee safety.
Check the Travel Agency’s Footprint
When looking for corporate travel agencies, you must consider the frequency of travel and the choice of locations for business trips.
For example, if your team members are travelling to Brisbane, the travel agency you select must know everything about the location and be able to offer you specialised services. You should be able to attend conferences in some of the best venues of your choice, like the Terrace Room at Hotel Grand Chancellor or the Heritage Room at Cloudland. Further, the agency must facilitate a comfortable stay in some of the best hotels in Brisbane for business travellers.
Booking Experience
In the case of corporate travel in Brisbane, booking experience is another factor of consideration. Travel agencies usually rely on phone calls and emails to interact with employees and make bookings. However, employees do not like to go through so much hassle and want a smooth and straightforward booking experience. So, if the employees and managers can log in to the service provider’s website, the booking process gets simplified. It will help in solving queries, making cancellations and rebooking much easier.
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Set Service Expectations
The corporate travel agency you choose needs to focus on excellent service and communication. So, before finalising every aspect of your tour, ensure that you have made your service expectations clear. Further, you must make plans for reviews and regular communications with specific metrics associated with your business objectives. Setting specific metrics and maintaining regular contact will enable you to monitor and track the performance of the travel agency and make adjustments for performance improvement.
ROI and Value
It is a given that you want a solid return on investment when planning a business trip. An agency can deliver value by negotiating rates with vendors, using technology to save time and costs, and offering fair fee schedules according to your budget. You may also inquire about their support levels, approach to minimise hidden charges, and cost monitoring procedures.
After considering all the aspects mentioned above, you are ready to hire a corporate travel agency that meets your business needs.
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